This position serves as the first point of contact for the assigned Brookstone Church campus and will provide administrative support across the organization. As the Campus Ministry Assistant they will handle the flow of people through the church and ensure that all administration tasks are completed accurately and delivered with high quality and in a timely manner.
This position answers to the Campus Pastor, the Executive Pastor, and the Senior Pastor.
Has a growing relationship with Jesus Christ and evidence of living a Spirit-filled life.
Regular and reliable attendance to Brookstone.
Promotes a positive, ministry-minded, and healthy environment as a team player specifically with pastor and staff as well as church leaders, members, guests, and the community at large.
Has a servant attitude and desires to serve the Lord through the local church.
People-oriented: relates well with all people in attitude and appearance.
Must be able to plan, organize, and handle multiple, simultaneous tasks effectively and efficiently with the ability to give attention to detail and accuracy while maintaining a professional, courteous manner.
Must be able to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency.
High integrity, including maintenance of confidential information.
Knowledge of the church’s by-laws, policies, procedures, and general church practices.
Possess the skills necessary to perform the functions of the job and the capacity to learn additional skills which the job may require.
Expectations and Job Duties
Serve as the primary assistant to the campus pastor.
Assist other pastors that serve at your particular campus as directed by the campus pastor.
Be a warm, inviting and efficient first impression to visitors to the office.
Serve visitors by greeting, welcoming, directing and announcing them appropriately.
Answer, screen and forward any incoming phone calls while providing basic information when needed. Check the answering machine daily and route any messages to appropriate staff.
Check email and respond appropriately.
Receive and sort daily mail/deliveries/couriers.
Place calls for pick-up by Fed Ex or UPS as needed.
Maintain security by following procedures and controlling access.
Organize schedules and oversee long range plans for assigned ministry areas.
Contact and/or book venues or speakers and possibly coordinate travel arrangements if necessary.
Update appointment calendars, book rooms and resources, and schedule meetings/appointments.
Perform other clerical duties such as filing, photocopying, collating, binding, faxing, assisting with mailings, etc.
Prepare coffee service for office staff and guests as needed.
Restock coffee supplies as needed.
Maintain an office supply ordering list and order office.
Place phone calls for support issues with copiers, phones, etc…
Maintain an organized and welcoming office area.
Manage guest service team
Scheduling team to serve on Sundays/special events
Recruiting new members to the guest service team
Communicating to team the needs for Sundays/ Special events
Prepare for the Engage membership event each month
Gathering/Printing all material needed for Engage
Responsible for entering membership data into appropriate system
Setting up and maintaining hospitality area for Sundays
New guest gifts
Manage and File expense reports
Pastoral Care Related Responsibilities
Post and update any campus-specific prayer requests that need to be entered into the Pathways on My Brookstone and update weekly prayer newsletter.
Keep the Campus Pastor informed of any updates to medical needs or conditions within the campus congregation and those in the hospital.
Order flowers when necessary for illnesses, births, and funerals.
Maintain a weekly list of all pastoral care visits/interventions. These visits/interventions should be tracked in some fashion (My Brookstone, Word, Excel, etc…)
Assist in arranging meals when needed following illnesses, births, and funerals or communicate with Lifegroups who are taking care of this need.
Properly execute campus-specific guest follow up system.
Attend Staff-Wide meetings and Ministry Assistant meetings as required.
Take copious notes in meetings and assign those tasks to make sure that those things listed or brought up are accomplished.
Prepare for assigned events to include purchasing of supplies, set up and break down of scheduled events the assistant is responsible for. Assistant should be in attendance to assist with all events offered by their assigned ministry area.
Proven working experience in similar roles.
Team player that enjoys both special project tasks and ongoing daily tasks.
Proficient with Google Docs and Sheets.
Proficiency or the ability to learn additional software: Asana, Planning Center, Realm.
Professional appearance and welcoming demeanor/attitude.
Solid communication skills both written and verbal. Proofreading skills are a plus.
Ability to be resourceful and proactive in dealing with issues that may arise.
Proficient with all social media to help promote/update church events.
Ability to organize, multi-task, prioritize and work under pressure.
High school degree or higher educational background.
Sensitive to confidential information and trustworthy with sensitive information.
A competitive salary wage commensurate with experience will be provided.